POST-PURCHASE SURVEYS FOR SHOPIFY

Know exactly how customers find you

A one-tap survey on your order thank you page. See which channels actually drive sales: attribution by channel, tied to real order revenue.

✓ No code✓ No customer data collected✓ Free to start
Zenith dashboard showing revenue attribution by channel, with revenue, average order value and percentage of new customers per channel
HOW IT WORKS

Live in minutes, insights on day one

Add the survey block
Drop it onto your order thank you page from the theme editor. No code, no checkout changes.
Customers answer in one tap
One tap to answer, right when engagement is highest: the moment after they buy, while the purchase is still fresh.
Read the results
Every answer ties to the order, so you see revenue, average order value and the share of new customers by channel.
POST-PURCHASE SURVEY

A native survey on the thank you page

It looks like part of your checkout because it is: a theme app block that inherits your store's look, right on the order confirmation.

Shows right after checkout, no code
One tap to answer, auto-advance
Optional discount to lift responses
Zenith survey on the Shopify order thank-you page asking how did you hear about us, with one-tap answer options
CONDITIONAL LOGIC

Follow up based on their answer

Show a question only when a previous answer matches. Set up with two dropdowns, no code.

“Instagram”
“What made you click?”
Zenith survey builder showing a follow-up question that appears only when the previous answer is Instagram
SURVEY BUILDER

Six question types, zero code

Start from a template, edit with a live preview, and publish in minutes.

Multiple choice
Multi-select
NPS
CSAT
CES
Free text
Zenith survey builder with the question-type picker and answer options
Live preview of the survey as customers will see it
SCORING & ANALYTICS

NPS, CSAT and CES, scored for you

Scores, score distributions and trends over any date range, computed automatically from responses.

Zenith dashboard showing the NPS score with detractors, passives and promoters and the score distribution
Customer-facing NPS question asking how likely are you to recommend us, from 0 to 10
PRIVACY FIRST

We don't collect your customers' personal data

Most survey apps ask for your customers' emails, addresses, and browsing data. Zenith asks for none of it. Responses tie to the order, not to a person.

No emails
No addresses
No browsing data
Order-level only
PRICING

All features free. Pay only for volume.

Both plans include everything: all six question types, conditional logic, templates and analytics. Growth only lifts the volume cap.

Free
$0
up to 100 surveyed orders / month
Every feature included
All 6 question types
Conditional follow-ups
Templates & analytics
Start free
14-day free trial
Growth
$9 / month
unlimited surveyed orders
Everything in Free
No monthly cap
Unlimited surveys & responses
Cancel anytime
Start 14-day trial

Questions, answered

How much does it cost?

Free for up to 100 surveyed orders per month, with every feature included. Past that, Growth is $9/month for unlimited surveyed orders, with a 14-day free trial.

Does it change my checkout?

No. Zenith adds an app block to your Thank you page, the page customers see right after they complete checkout. Your checkout flow, speed and payment steps are untouched.

What customer data does Zenith collect?

None of your customers' personal data. No emails, no addresses, no browsing data. Responses tie to the order number only, so you still get accurate revenue attribution.

Do I need a developer?

No. Install from the App Store, add the Zenith block to your Thank you page in the checkout editor, pick a template and publish. Most stores are live in under ten minutes.

What counts as a surveyed order?

An order where a customer actually answered at least one question. If the survey is shown but ignored or dismissed, it doesn't count toward your monthly limit. Past the cap the survey simply stops showing to new customers until the next month, and nothing breaks.

Start learning where customers come from today

Free for up to 100 surveyed orders a month, every feature included. Live in minutes.

Install on Shopify